This article explores the relative values of developing your strengths or working on your weaknesses and examines which you might choose to emphasize.... read more
This article explores the benefits of keeping people involved and informed and the increased challenges of doing so as more and more people work remotely.... read more
This article outlines a strategy of developing two different outlines for any presentation – one a detailed written outline to ensure your thoughts are complete and a second one just outlining key points in order... read more
This article examines the impact that automation and artificial intelligence (AI) are having on the number and nature of jobs at Canada’s banks.... read more
One of the biggest career decisions we face is whether to work on improving our strengths or reducing our weaknesses. There is no simple answer. It depends on what those are, how essential they are... read more
It’s well-known that you should outline the key points of a speech or presentation before delivering it. But speech coach Gary Genard says it’s more complicated than that. You need two outlines. “And the distinction... read more
If you’re constantly feeling overwhelmed at work, the culprit can seem to be the whole messy bundle of activity before you. But executive coach Rebecca Zucker says to gain a sense of balance you need... read more
This article stresses likeability as a key characteristic of any good manager and offsets the idea that it has to come at the cost of effectiveness.... read more
When people become managers, they are often told they can choose to be liked or to be effective. Management means making tough decisions that will disappoint former peers. You need to be courageous. You need... read more
Technology advances are upending tens of thousands of jobs across the global financial sector, including at Canada’s big banks. As global banks unveiled plans to slash tens of thousands of jobs this year, those in Canada held... read more
This article identifies what it classifies as unforced errors – “self-generated performance gaps created by one or more subtle, counterproductive behaviours” – and challenges us to identify these tendencies and to examine ways to address... read more
Many Canadians probably heard the term “unforced errors” for the first time when they got caught up in nationalistic fervour and watched Bianca Andreescu beat Serena Williams in the U.S. Open finals. Ms. Andreescu committed... read more
Most of us have had moments of work when we have felt excluded – left out of a meeting we might have expected to attend or perhaps not invited to lunch by colleagues – as... read more
This article examines three goals that should govern when giving feedback and goes on to offer advice about the appropriate style when giving it.... read more
