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Your strengths and weaknesses: where to focus your attention

Lesson Plans   |   March 19, 2020

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This article explores the relative values of developing your strengths or working on your weaknesses and examines which you might choose to emphasize.... read more

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What to do when you feel you can’t cope

Lesson Plans   |   March 19, 2020

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This article examines the reasons you may feel overwhelmed and suggests action to address that feeling.... read more

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Inclusion can affect happiness at work and productivity

Lesson Plans   |   March 19, 2020

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This article explores the benefits of keeping people involved and informed and the increased challenges of doing so as more and more people work remotely.... read more

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Make the best of yourself in presentations

Lesson Plans   |   March 19, 2020

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This article outlines a strategy of developing two different outlines for any presentation – one a detailed written outline to ensure your thoughts are complete and a second one just outlining key points in order... read more

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Understanding the impact artificial intelligence will have on your future career

Lesson Plans   |   March 19, 2020

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This article examines the impact that automation and artificial intelligence (AI) are having on the number and nature of jobs at Canada’s banks.... read more

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Working on your weaknesses or strengths? Here’s some helpful advice

In the News   |   February 8, 2020

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One of the biggest career decisions we face is whether to work on improving our strengths or reducing our weaknesses. There is no simple answer. It depends on what those are, how essential they are... read more

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Outlines, the bar test and other tips to deliver better presentations at work

In the News   |   January 9, 2020

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It’s well-known that you should outline the key points of a speech or presentation before delivering it. But speech coach Gary Genard says it’s more complicated than that. You need two outlines. “And the distinction... read more

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Are you constantly overwhelmed at work?

In the News   |   December 5, 2019

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If you’re constantly feeling overwhelmed at work, the culprit can seem to be the whole messy bundle of activity before you. But executive coach Rebecca Zucker says to gain a sense of balance you need... read more

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Why you don’t have to be nasty to be a good boss

Lesson Plans   |   December 3, 2019

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This article stresses likeability as a key characteristic of any good manager and offsets the idea that it has to come at the cost of effectiveness.... read more

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Better to be effective than to be liked? Think again

In the News   |   November 16, 2019

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When people become managers, they are often told they can choose to be liked or to be effective. Management means making tough decisions that will disappoint former peers. You need to be courageous. You need... read more

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Automation, AI are upending jobs at Canada’s big banks

In the News   |   October 20, 2019

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Technology advances are upending tens of thousands of jobs across the global financial sector, including at Canada’s big banks. As global banks unveiled plans to slash tens of thousands of jobs this year, those in Canada held... read more

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Be like Bianca: Deal with your unforced errors

Lesson Plans   |   October 8, 2019

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This article identifies what it classifies as unforced errors – “self-generated performance gaps created by one or more subtle, counterproductive behaviours” – and challenges us to identify these tendencies and to examine ways to address... read more

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Be like Bianca: Deal with your unforced errors

In the News   |   September 19, 2019

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Many Canadians probably heard the term “unforced errors” for the first time when they got caught up in nationalistic fervour and watched Bianca Andreescu beat Serena Williams in the U.S. Open finals. Ms. Andreescu committed... read more

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Inclusion can affect happiness at work and productivity

In the News   |   August 16, 2019

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Most of us have had moments of work when we have felt excluded – left out of a meeting we might have expected to attend or perhaps not invited to lunch by colleagues – as... read more

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When giving feedback, it’s best to have a clear goal and good timing

Lesson Plans   |   May 2, 2019

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This article examines three goals that should govern when giving feedback and goes on to offer advice about the appropriate style when giving it.... read more

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